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Last Updated: September 6, 2026
Welcome to Loom Scent.
These Terms of Service (“Terms”) govern your use of the Loom Scent website and your purchase of products from us. By visiting our website or placing an order, you agree to these Terms.
Loom Scent is an online fragrance retailer offering a curated selection of branded perfumes and fragrance products.
Throughout these Terms, “Loom Scent,” “we,” “us,” and “our” refer to Loom Scent. “You” and “your” refer to visitors, users, and customers of our website.
By using our website, you confirm that you are at least the age of majority in your state or jurisdiction of residence, or that you have permission from a parent or legal guardian where required.
You may not use our website or products for any unlawful or unauthorized purpose.
We make reasonable efforts to display product descriptions, sizes, packaging, images, and other information as accurately as possible.
Product packaging, labeling, bottle presentation, or manufacturer packaging may occasionally change without notice. Colors and appearance may also vary slightly depending on your screen or device.
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify our product selection at any time.
Prices, promotions, discounts, and product availability may change without prior notice.
If a product is displayed at an incorrect price because of a technical, typographical, or other error, we reserve the right to correct the error and cancel the affected order where permitted by law.
If payment has already been collected for an order we cancel, the applicable amount will be refunded to the original payment method.
Submitting an order does not necessarily mean that your order has been accepted.
We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including because of:
If we cancel an order after payment has been collected, we will issue the appropriate refund.
You agree to provide current, complete, and accurate billing and payment information when placing an order.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
Transactions may be subject to verification or fraud-prevention procedures before an order is fulfilled.
We offer FREE Standard Shipping on all eligible U.S. orders — no minimum purchase required.
Processing times, estimated delivery periods, tracking information, fragrance transportation restrictions, and other shipping conditions are explained in our Shipping Policy.
Delivery dates are estimates and are not guaranteed unless expressly stated otherwise.
Returns, refunds, exchanges, damaged products, and other post-purchase matters are governed by our Return & Refund Policy.
Nothing in these Terms is intended to limit any consumer rights that cannot legally be waived.
Fragrance performance and perception can vary from person to person.
Factors including skin chemistry, environment, temperature, storage, application method, and individual scent perception may affect fragrance longevity, projection, or scent experience.
Personal preference or differences in fragrance performance do not necessarily indicate that a product is defective.
Brand names, trademarks, product names, logos, packaging, and related intellectual property displayed on our website belong to their respective owners.
References to third-party brands are used to identify products offered for sale and do not, by themselves, imply sponsorship, partnership, endorsement, or affiliation with Loom Scent unless expressly stated.
Promotional offers may have additional conditions, including expiration dates, product exclusions, minimum purchase requirements, or usage limitations.
Unless otherwise stated, discount codes cannot be combined.
We reserve the right to modify, suspend, or cancel promotions where permitted by law, including where fraud, abuse, or technical errors are reasonably suspected.
The Loom Scent website, including its original text, graphics, layout, design elements, photographs owned by us, logos, and other original content, is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, commercially exploit, or misuse our original website content without permission.
If you submit a review, photograph, comment, testimonial, or other content to Loom Scent, you confirm that you have the right to submit that content.
Content must not be unlawful, fraudulent, abusive, defamatory, misleading, infringing, or otherwise inappropriate.
You may not use our website to:
Our website may use third-party services, including payment processors, shipping carriers, analytics providers, and other service providers.
Those third parties may operate under their own terms and privacy policies.
We work to maintain a reliable shopping experience, but we cannot guarantee that our website will always operate without interruption or error.
We may temporarily modify, suspend, or maintain portions of the website when reasonably necessary.
To the maximum extent permitted by applicable law, Loom Scent will not be liable for indirect, incidental, special, consequential, or punitive damages resulting from your use of our website or services.
Nothing in these Terms excludes rights or protections that cannot legally be excluded.
Your privacy is important to us. Our collection, use, and handling of personal information are described in our Privacy Policy.
We may update these Terms from time to time to reflect changes to our services, business practices, or legal requirements.
The latest version will be posted on this page with an updated “Last Updated” date.
If you have questions about these Terms of Service, please contact:
Loom Scent Customer Care
Email: support@loomscent.com
Loom Scent
440 Mall Blvd
Brunswick, GA 31525
United States
Loom Scent — Premium Fragrance. Exceptional Service.